Monday 25 October 2010

Triest.Tel: A new mobile directory for German speaking Italy tourists



Why I made this directory in German language:
Because of the rich and important background history from the Austrian Habsburg empire (ca. 1250 until precisely 1918) who ruled the town, until Italy was allowed to take over the town.

Pros and cons of Triest:

Pros:

--> very low criminal rate / no pick pockets / no violence in the streets
--> good food at restaurants
--> interesting housing market with lots of available and reasonable offers
--> promising economic situation: good outlook for the future
--> job offers
--> very mild and healthy climate
--> lots of sports activity options, just right there...
--> many fish markets and some good fish restaurants (sea food)
--> loads of reasonable pasta dishes at fast food places
--> lots of theaters, museums and cultural activities/events
--> fairly clean city
--> strict laws and high fines for air polluters, dog owners and motorists, who violate the rules
--> overall good quality of live, getting better, all the time
--> low tourism, compared with Venice and other Italien towns
--> good food and wine, everywhere
--> good and cheap public transportation
--> interesting and rich history of the city
--> lots of nice tea rooms (coffee) and bakeries
--> loads of stunning architecture/buildings, mainly historic palaces and art nouveau buildings
--> inhabitants helpful and reliable (punctual, etc.)
--> nearby Slovenia and Croatia, for trips and holidays
--> nice, for shopping, walking, or sitting in- or outside of cafe's
--> some nice communication with natives of the region (Italian language), at bus stops, for example, or the yearly sailing regatta, etc.


Cons:

--> high cost for food at shops
--> weak economic situation at present
--> low income rate
--> many old inhabitants (30% over age 65) / highest number of old inhabitants town in Italy
--> a lot of traffic and dangerous drivers, who think that they own the road
--> not so friendly or cheerful people, compared with the rest of Italy (more Slovenia mentality)
--> most inhabitants neither speak English, nor German, but only Italian or Slovenian
--> not very bicycle friendly town and area: no bike sharing offers in the center, or nearby, and trains mainly don't transport bicycles. Better have your own folding bike...


Get your updated info about Triest, now! Right from the palm of your hand, via your smart phone (iPhone, for example)! Simply dial "www.triest.tel", or scan the QR-Code, which you can find in the sub-folder "www.links.triest.tel".


Link to Triest.Tel:
http://triest.tel/

Find loads of stunning pictures/photographs and slide shows, etc.

Enjoy!

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Tuesday 19 October 2010

Huw Stead: Not such a good communicator..., and neither is Justin Hayward. Looking smart, and acting smart, are two different things...


"As part of our ongoing developments, Telnic will soon be launching a new look for .tel names on smart phone devices, such as the iPhone, Android and BlackBerry.

Here is a sneak preview of an example smartphone view with new fonts, background colours and icons to make it easier to use contact information with your .tel:



Your logo or photo will be shown as well – so make sure that you optimize your logos for mobile devices as they can significantly increase the page weight, load time and, if on pre-paid contracts, the cost."

(Telnic July newsletter)


"...a new improved interface that will offer more functions for advanced users, and will help those new to .tel enjoy their experience.

Over the next few months, functional updates will be minimal while we focus on improving the user flow and delivering the new interface. We will keep the community informed on the progress and roll-out of this important product enhancement through future issues of the .telegraph and on the Telnic forum."

(Huw Stead, Engineering Director, at Telnic / Telnic August newsletter)




"You might notice a small difference on your .tel pages today if you've got a smartphone. Any ghosts in the machine, let us know telnic.tel"

(Justin Hayward at Twitter)


"...tolle Überraschung, die du da verkündest!

Der neue .Tel-Look funktioniert auf meinem iPhone super und es macht nunmehr eine Riesenfreunde damit .tel-Domains aufzurufen.

Bin überzeugt, dass damit die Attraktivität und Akzeptanz einer .Tel-Domain für den Betrachter deutlich gestiegen ist!"

(Kay Thee, at the Tel-Domain-Forum.de)


(Translation:
"...great surprise, as you proclaim!

The new. Tel-look works great on my iPhone and it's now a great pleasure to dial .Tel domains.

I am convinced, that the attractiveness and acceptance of a. Tel-domain has increased significantly for the viewer!")

Comments:
The last days, Huw Stead, had been visiting the Telnic forum, but hadn't posted anything, leaving the gross of the .Tel holders uninformed about the improved interface of .Tel on mobile phones, and leaving them quasi "standing in the rain".

I notice poor communication skills, with all Telnic directors... -I thought, .Tel was about communication, and not website content...

About three .Tel tweets had announced the enhancement of the .Tel mobile interface, from which one tweet was coming from Justin. However, if you happend to miss out those tweets, which is very much likely to be, than you did not get a chance to get informed.

The .tel Roadmap had neither been updated to "done"/green, as far as I could see.

.

Friday 15 October 2010

The "Share and Scan" website for Dot Tel Domains


A quick refresher on QR codes (Quick Response Codes) for the uninitiated. QR codes are a very useful tool for pointing people to more information about your product.

You take a photo of the two-dimensional bar code with your phone and you are automatically taken to the web site that is embedded in the code.
This only works with smartphones such as the iPhone, BlackBerry or Droid phones, but these are the most popular phones these days.

What is the added value of the hassle of scanning a QR code? The challenge is going to be figuring out what the user wants when they are scanning and are we giving it to them. Is it information? Is it a coupon? What can I give the scanner that will prompt a next step? What are the expectations? Am I adding value?



Here is way how to let the visitor decide, if he wants to scann the QR code, by taking a sneek preview of the mobile web page:




Mobile sharing with "Delivr".


Share your mobile-friendly Delivr URLs with friends and fans across several popular services.

Delivr generates a QR Code for each mobile-friendly URL. Distribute them where your audience can see and scan them.

Example for leskovac.tel:


1. Visit This Page



Url:
http://016.delivr.com/11k1g



2. Share it


Share your mobile-friendly Delivr URLs with friends and fans across several popular services. Select one of the icons to get started.




3. Scan it

Delivr has generated the QR Code for your mobile-friendly URL. Distribute it where your audience can see and scan it.





Create and share your mobile-friendly Delivr page:
http://016.delivr.com/11k1g*

Link to the main Delivr website:

http://www.delivr.com/


Visit, Share And Scan Mobile Websites.


Generate QR-Code reader:
Kaywa QR-Code Generator
http://qrcode.kaywa.com/


Tags: 2D Code Advertising, 2D Code Marketing, 2D Codes, Mobile, Mobile Advertising, Mobile Marketing, QR Code Advertising, QR Code Marketing, QR Codes
.

Thursday 14 October 2010

The two button method to promote your .Tel domain (QR Code Marketing)


What is the added value of the hassle of scanning a QR code? The challenge is going to be figuring out what the user wants when they are scanning and are we giving it to them. Is it information? Is it a coupon? What can I give the scanner that will prompt a next step? What are the expectations? Am I adding value?

Here is way how to let the visitor decide, if he wants to scann the QR code, by taking a sneek preview of the mobile web page:

dot-tel-domain.tel:

Visit dot-tel-domain.tel:


Scan to get dot-tel-domain.tel on your mobile phone:



Tags: 2D Code Advertising, 2D Code Marketing, 2D Codes, Mobile, Mobile Advertising, Mobile Marketing, QR Code Advertising, QR Code Marketing, QR Codes

.

Sunday 10 October 2010

Sextreff.tel: The erotic dating directory for Switzerland, Germany and Austria


Sextreff.tel: The phone book for private and commercial listings from D / A / CH. All contact to the advertiser is free and without registration open for everyone.

Original header description:
"Das Sextreff Telefonbuch für private und gewerbliche Inserate aus D / A / CH. Alle Kontaktdaten, zu den Inserenten, sind kostenlos und ohne Registrierung frei zugängig."


Link to Sextreff.tel:
http://sextreff.tel/

"For the last couple of months, the joke around the office has been that dot tel would be extremely useful for “ladies of the evening”.

We just couldn’t come up with a way of marketing to them that didn’t sink us into tawdriness.

Well it looks like we are too late – they have discovered dot tel without our help.

Anyone who is on Twitter has a large number of “working girls” following them. A review of the tweets that Dot Tel Finder aggregates http://www.dottelfinder.com/tweets/ shows two such ladies who believe .tel would be an asset to their business.

Some Googling on this particular demographic of Twitter users shows that they are early adopters of all technologies as their job mandates the need for constant promotion and accessibility.

It seems that any sole proprietorship has the same needs – you have to constantly market yourself in different arenas and be available to clients through a myriad of channels.

So if Twookers have discovered .tel , why haven’t you?"

(Text source: www.aboutdottel.com )

.

"Dot Tel Trade": A new .Tel website for buying and selling Dot Tel Domains





"Dot Tel Trade": A new .Tel website for buying and selling Dot Tel Domains.
Link:

http://www.dotteltrade.com/

.

How To: 15 methods to find the latest Dot Tel contributions within Google Search, or elsewhere



How To: 15 methods to find the latest Dot Tel contributions within Google Search, or elsewhere:

Most used search terms/keywords:

Dot Tel
Dot Tel domain
Telnic

Method 1:
Google Search
-> Web
--> Everything
---> More search tools
----> Select from:
Latest
Past 24 hours
Past week

Method 2:
Google Search
-> Web
--> Blogs
---> More search tools
----> Select from:
Latest
Past 24 hours
Past week

Method 3:
Google Search
-> Web
--> Updates
---> More search tools
----> Select from:
Latest
Past 24 hours
Past week

Method 4:
Find all interesting updates about the Dot Tel domain:
http://dot-tel-domain.tel

Method 5:
Get the latest .Tel tweets:
http://www.dottelfinder.com/tweets

Method 6:
Search for the best .Tel tweets:
http://tweets.dot-tel-domain.tel

Method 7:
Search for random .Tel tweets:
http://tweepml.org/tel-Technology-Users

Method 8:
Update yourself about the Dot Tel domain, throught the best exising .Tel tutorials:
http://tutorials.dot-tel-domain.tel

Method 9:
Read the .Tel newsletters:
http://newsletters.dot-tel-domain.tel

Method 10:
Read Dot Tel blogs:
http://blogs.dot-tel-domain.tel

Method 11:
Check out the .Tel forums:
http://active-discussions.dot-tel-domain.tel

Method 12:
Search for .Tel info through a .Tel Search engine:
http://www.dottelfinder.com/search

Method 13:
Get an overview about the .Tel world, by looking at existing .Tel pages:
http://d0.telpages.com/search.action

Method 14:
Take a look at the daily .Tel registrations:
http://www.dottel.net/daily-dot-tel-registrations#regs

Method 15:
Read interesting articles about Dot Tel:
http://www.telnic.org/tel-in-news.html


.

Saturday 9 October 2010

How To: Creating an extra profile within a Dot Tel domain

How To: Creating an extra profile within a Dot Tel domain:

Your existing profile, is named „default“ profile.
And so, I will describe an extra set up profile, as „other“ profile, but you should name it according to its usage (city, ore holiday area, where you will be spending a few days or weeks).

How to set up a profile, and what you should know about:
Working within the control panel of the Dot Tel domain:

First, you go to your .Tel, and click on „Manage“, top right corner, which brings up your login panel. Then, you fill in your username and password, and the control panel of your .Tel will show up.

To create an extra profile, you go to the „Profiles“ section, right on the top, and select „Create new profile“, from the drop down menu.
You get promted with a pop up window, asking you „What would you like to call this profile?“: So, here, you can for example write the name of the place where you will be spending your holidays, or doing business, away from home, or where you will be attending a congress or event, away from home.

Select this profile, to be shown as the present profile. Then, click on „Activate“, within the same „Profiles“ section, which will then confirm, that your „other“ profile is activeated („Other“ (active)).

Now your .Tel control panel shows you a other profile panel, where you can add the new (other) contact information for your short stay away from home (and when you come back home, you can switch back to your „default“ profile, which will show the contact info of your .Tel, you entered into your control panel, for the very first time, when you started populating your .Tel.)

Now you can start populating your other profile, with other contact information. (Basically, you are able to create a few profiles on your .Tel domain, and where each profile shows you an other contact info card, or an other business card, but having the same .Tel domain name.)

You can add text information within your text header, and save it („The current profile has no text header set.“).

The bit of „nitty gritty work“, starts within the „Contact Information“ section:
Here, you must select all active contact information (tag them with a hook), and go to „Actions“, and „Coose an action“ within that drop down menu, which should be:
--> Profiles
----> Remove from profiles
so that they get masked and unvisible in your other profile and contact info section.

Now, you can start adding new contact info to your other profile, which is „this“ profile we are currently working on:
Go to the top right button „Add“ (Add record), which will bring up the familiar pop up window „Add new item“, where you can select any contact info from the drop down menu „Contact Information“, on the top left corner of this window. Add also „Descripton“ and „Value“, and save the newly added information, by clickin on the „Save“ button.
This will add your new contact info to your newly created profile. It is unmasked, within other masked contact info (the contact info of your other profile(s)).

The tricky bit, is comming now:
This newly added contact info is showing on all of your other existing profiles (default profile, and any other existing profile).
Please check this fact, by switchin to one of your other profiles for this domain (go to the profiles secton, and select any other existing profile, respectively, the „default“ profile): Here you can see, what I mean. But the contact info is masked, and so not disturbing or conflicting other profiles.
But if you do not need it on your other profiles, you should maybe delete it on those other profiles.
If you have, for example two other exisitng profiles („default“ and „other02“) than you will see the newly added contact info twice, and masked:
„Choose an action:“
--> Other
----> Delete
Do this every time you have added contact info to your newly created profile, which is in progress:
Switch back and fore, between all existing profiles, just to keep them the way the where, and without any other (masked) contact info, that only clutters up the contact information section of that specific profile.

Always go back to the (other) profile, you are currently working on: Adding contact information, but then again, removing it from the other existing profiles, at the same time.

Another tricky problem, is, that every newly created profile, is showing the same „Keywords section information“, as your default profile. However, it was/is not possible to „remove“ it, from the new profile. And please, be very careful, here: You should neither „Delete“, „Copy to“, or „Move to“ this info within the „Keywords“ section, because there is only „one keywords section for all profiles“, however, which is a bit awkward.

I have solved this problem, by storing and devided the keyword info within different subfolders, for example I named them „Contact“ and „Info“.
If you have multiple profiles on one and the same .Tel domain name, your Keyword section should remain empty, if you do not want to show the same Keywords on all profiles.
Again: Split your previous keyword info into portions, and put them into subfolders of your different profiles. Each profile will probably want other keyword informaion.

I think, populating keyword information witin sub-domains (=subfolders), do not conflict with other subfolders from other profiles: Only the keywords section of the main profile control panel would be conflicting with the other main control panels of the other existing profiles (for example, the „default“ profile).

Why the keywords section of the main control panel of a profile, is the same, for all other profile main control panels, I do not know: But it would be much easier to work on other profiles, if they would only relate to the profile, one is working at.
Again: By leaving the keywords section empty, for individual contact info, you can avoid, having keyword info on other profiles, that you do not want to show.

By the way: I just figured out, that you only have to delete added and masked contact info, which shows up on other profiles, on one profile, and it will dissapear from all other profiles, except the new profile you are working on (delete the masked contact info, on only one other existing profile).

However, you will soon understand, what I mean, and how to proceed, when you have tried to set up an extra profile on your Dot Tel domain. Switching back and fore, between profiles, is importand, during creating new profiles, as new contact info gets multiplied and masked on the other existing profiles, which you have to constantly delete (they are arleady quasi „removed“, because they show as masked info, but if not needed, you might as well delete them, if you may never want to add them to the profile, by unmasking them, as they only clutter up your contact information section, as masked and unused info).

Ok, I hope this helps you, when taking a go at creating a new profile within the same Dot Tel domain. Basically, all Dot Tel control panels are self explaining. But if not aware, you could make some silly mistakes, during creating new profiles. If not careful, you may mess up all your profiles, and it would be time consuming to reverse them to their previous state: Better know about the problems, and sort them out, while working on creating new profiles, and you still have the overview. Not later, when you do not know anymore, which contact or keyword info you wanted to show, and which info you dont wanted to show on the profiles of your Dot Tel domain.

Last, but not least: Very important:
Each selected profile that you want to show on your Dot Tel domain („Profiles“ section, on the top of your control panel), you must activate, so that it shows „profile name (active)“, in the „Profile“ drop down menu. Your Dot Tel domain, can only show the profile, which is currently activated, within the drop down menu. It will not show the selected profile, if it is not active („profile name (active)“).

To activate an other profile, you must select it, and then „Activate selected profile“, by clicking on „Activate“.

For renaming or deleting a profile, just either click on „Rename“, or „Delete“. But you cant delete an active profile: You would have to activate an other profile, and delete non-active profiles:
„Delete? Yes No“.

Otherwhise, populating subfolders, is the same familiar procedure, as usual. It is just the main profile display, that causes some problems, when creating multiple profiles on one .Tel domain.

Every active profile shows contact information of the other existing profiles as masked („removed“) information, on the control panel, within the „Contact Information“ section. That should not confuse you...

Default profiles, are active, by default, and do not show, that they are active. Whereas an other profile, if it is active, would show/signal „other profile (active)“, with „active“ set in brakets.

Log out of your control panel, and you should be done, with your Dot Tel domain name, showing the profile that corresponds to your present location, away from home, or your location at home, if you are back home.
.

Thursday 7 October 2010

Telnic's endeavours within the directory industry

Telnic's endeavours within the directory industry


First of all:
The Dot Tel domain was not really made for directories in the first place, respectively, for .Tel to be mainly a directory, as its main purpose.

However, the biggest fans of .Tel, and the most active .Tel community members, all had created one or more directories, and which some of them, are quite impressing.
So, the .Tel directory got more popularity amongst the fans of .Tel, than the .Tel registry (Telnic) had ever dreamt of.

Soon after the first .Tel directoies had been created, a few of them allready reached the limit of 1000 subfolders, so that the limitation was expanded to 3000 subfolders.
But they sufferd due to poor looks and design, at first, but which had been improoven in the meantime. Probably still lacking some more design features, but then again, these had been already announced in the .tel Roadmap. This sounds promissing, and so, as long as there are constant improvements going on, the .tel directories will get more and more interesting, and better to navigate.

Another very important thing, from which the .tel directories will surely benefit from, is the fact, that the new markting director previously worked for „yell.com“, and brings quasi the best experience and knowledge about online directories.

So, what we see here, is very strong support for the development of Dot Tel directories, strenghtening and supporting it, for the long term future.

Not only is the new marketing director present, but he is also very active, attending all sorts of congresses and events around the directory publishing business, to make .Tel directories to become better directories.

The focus here, is is clearly, on designing and managing online (mobile phone) directories, and where advertising plays a very important role.

In this respect, the .Tel holder/owner, is also a advertiser, respectively, a online advertiser, generating more business, through advertising.

It is clear, that this advertiser needs all sorts of help from the .Tel registry, as well as tools that help online advertising.

An interesting question is:
What can you learn from attending an EADP Congress (European Association of Directory Publishers)?:
Lets take a closer look:
Firstly, mind you: All these talks around directories, are strongly focused on the „yellow pages system“, which in contrast to .Tel, bring earnings to the provider of the yellow pages directory.
With .Tel, it is a whole different story, as there is not just one owner or provider, but thousands of individual directory owners, hoping to get some tidy revenue, sooner or later...

Call it: Digital revenues for .Tel holders.

Be aware, that you, as a .tel directory developer/creator and owner/holder, is working within newer categories, such as reputation management, SEO, social and mobile.

Nota Bene:
Digital trends highlighted in the forecast include:
· U.S. – Digital revenues in the United States will grow at a 17.2 percent compound annual growth rate (CAGR) as the result of publishers selling a wider array of digital products. BIA/Kelsey expects strong growth from some of the more established digital offerings, including Web sites, SEM and video. Growth will be even more robust in newer categories such as reputation management, SEO, social and mobile.
· Europe – Digital revenues will surpass print revenues across Europe by 2014, and even sooner in several markets, including Norway, Sweden, Finland, Denmark, Belgium and France.

Ok: So you do understand, that with the field of online directories and digital revenus, there will be a lot happening, between now (2011) and 2014, which is about a three year time frame.

Now, if Digital revenues will even surpass print revenues, than I must not explain, that there is a lot of earning potential in any sort of online directory, including the Dot Tel domain (directory).

You probably can mostly learn, from what is going on, about online yellow pages, and go from there, making your .Tel directory look good and to be profitable.

Looking at all this future potential, it seems to be very clear, that the Dot Tel directory was completly underestimated, up and till now, by anyone, who either just heard about it, or who had also been creating such directories. I believe, it is somewhat hard, to invest time and passion in creating a directory, having no big clue, where those endeavours will eventually lead to.
It was quasi only the believe in .tel directories, to become some day, something bigger and more important, and more used by the masses.

Following all the talk about yellow pages, gives you the impression that it is a science, for its own.

Again: We are talking about the global development of the directories market, and especially about Dot Tel directories within this market. And furthermore, it is about publishers and suppliers of products and services for the publishing industry, that is going more and more online.

The word "directory" no longer covers the broad and complex range of services (including printed and vocal resources, web agency and mobile services) that companies are now offering.

If you are serious and ambitious about promoting .Tel directoies, than they will clearly become highly competitive against directoies, such as „yellow and white pages“.

The Yellow and White pages are established directories backed up by a lot of know how, experience, and last but not least, a big community of financially strong businesses, working with these directories, making their profits, and constantly educating themselfs about futur trends and the best strategies to proceed, to becoming more successful, or to outperform competitors.

You must also know, that other people within the directory business, are working day and night, because the directory business is a 200% job, if not more. At least this is my impression.
That is why Telnic and all .Tel directory owners, need to catch up and update themselfs about the present situation within the directory publishing business. And also, if Telnic wants to become a principal player withing the directory publishing business.

A Dot Tel directory gives you the opportunity to search for suppliers of goods and services, and it allows businesses, worldwide, to promote themselves to potential customers in other countries cheaply and easily. But this also applies to local online directories.

About the use of scannable barcodes in advertising (within directories):

Online Media Daily writes about the use of scannable barcodes in advertising, which when scanned by a camera phone can provide extra information on products or companies. Barcode technology provider ScanBuy claims that there were more barcode scans performed in a single month starting in July than in all of 2009. Scanning via the company's barcode system has increased 700% from the start of 2010. ScanBuy found both 1D and 2D codes are being scanned about equally, "showing people are less concerned with code format, and more interested in getting information quickly," according to the company. Linking to a Web site was by far the most common type of action encouraged by a 2D code, with 85% driving traffic to a URL. Among traditional 1D, or UPC, codes, health and beauty products were the most popular category, making up 21% of scans, followed by groceries (14.4%), books (12.6%), and kitchen items (9.2%). ScanBuy said people are also actually making purchases through mobile devices, with books and electronics showing among the highest conversion rates. (Source: Online Media Daily)

About social media on mobile phones:
Dot Tel domains enable easier access to Facebook on mobile phones: This is exactly, what Facebook wants to happen on mobile phones, so that it can keep up its dizzying growth.
By adding a Facebook link to your online contact info- or business card, you can be sure, that users will be also looking up Dot Tel domains, to find Facebook pages. The Facebook link on a .Tel, is probable one of the easiest ways to find a Facebook page. Soon .Tel and Facebook, and vis versa, will be assosiated together, and not only Google with Facebook.
About Google and advertising:
For all of Google’s success, its business has been built on search ads, with display ads which include images, video and audio getting far less attention, even though those ads appear on You Tube and the million Web sites using Google’s display ad network.
Just another thing:
The Dot Tel domain makes it so much easier to contact local merchants directly from a mobile website, because the Dot Tel contact information is right at the palm of your hand, and you do not have to search for it, within a cluttered up heavy website.
Taking this in account, advertising on .Tel's become more attractive, than advetising on big websites (from which most of them are not mobile websites).
And:
Location based Web services are no longer a hard sell, because you can offer them via a Dot Tel domain, where they can be viewed on the go. That means, that if you are somewhere with your smart phone, you can figure out, where to find the local services and products. No need to go to the next internet cafe...
Dot Tel directories, will get interesting for advertisers, including categories covering popular businesses and services such as beauty salons, driving schools, florists, hairdressers, pubs, restaurants and takeaways.
Advertising across the Facebook platform, as well, and linking Facebook to your .Tel, which has adverts, too, will sure make you be found, as a small local business.

Data on mobile phones, will be more important than voice, which is another reason, why the Dot Tel domain should not be abandoned, but payed a lot of attention and care to.
Neither are you a heavy users of mobile data, if you often use .Tel, because .Tel is light weight data on mobile pages. Often using .Tel, is economic and cost efficient.
After all, I have talked about, here, it seems to me, that online directories, is a lot about advertising, as well. Which means, that online directory owners, will be the ones, making most digital revenues on mobile phones, such as iPhones, or on other mobile devices, such as iPads.

The Dot Tel domain, is one of the latest innovations for the directory and database industry.